Alright, picture this: you’re driving down the road, and some dude pulls a move straight out of Walking Tall—cuts you off, gets out of his car with a bat, and starts swinging like he’s in a bar fight. Now, you’re sitting there, probably freaking out, and next thing you know, shots are fired, and it’s over. That dude is gone. It’s wild, right? And it’s one of those moments that makes you think, “How did it get there?”
But here’s the thing—this kind of emotional explosion isn’t just limited to road rage. It happens all the time in regular life. Whether you’re at work, having a spat with family, or getting heated on the pickleball court (because trust me, pickleball gets intense), we all have these moments where emotions flare, and it feels like things could spiral out of control if you’re not careful.
What I’m saying is, it’s not just about that bat-wielding maniac on the road—it’s about how we handle conflict everywhere. And this is where a book like Crucial Conversations comes in. It talks about pausing and creating space for understanding. Let’s be real, if the dude with the bat had just paused for a second, taken a breath, maybe even asked himself, “What am I really trying to achieve here?”—maybe he wouldn’t have ended up staring down the barrel of a revolver. And in your day-to-day life, the same thing applies. You get into an argument with a coworker, or a buddy makes a bad call on the pickleball court—you gotta pause. You’ve got to step back from that emotional reaction and create some space to actually think.
This ties into Robert Greene’s Law 1: Never Outshine the Master, right? You can’t just react out of anger or ego. If you let your emotions run wild, you’re not seeing the bigger picture. That guy on the road thought he was dominating the situation with his bat—but he didn’t stop to think about what the other guy might do. Same thing happens at work or in sports. You get caught up in a power struggle, and before you know it, you’ve escalated something that could’ve stayed small.
Another big thing from Crucial Conversations is avoiding assumptions. We’re all guilty of it. You get cut off, and your first thought is, “This guy’s out to get me.” But in reality, maybe they’re just having a crappy day, or they didn’t even see you. The same thing happens in relationships or at work. We jump to conclusions without knowing the full story. And when you start assuming bad intent, it’s easy to go from zero to sixty on the anger scale.
Now, let’s talk about empathy. This is huge. In that road rage incident, if that dude had just thought, “Maybe this other driver didn’t mean to piss me off,” it could’ve been a completely different story. And we can do the same in everyday life. Someone criticizes you at work, or a friend makes a snarky comment—it’s easy to get defensive. But what if you flipped it and thought, “What’s this person going through?” You’d be surprised how much easier it is to handle stuff when you lead with empathy instead of anger.

Then there’s staying in control of the conversation—or non-conversation. This applies everywhere, man. Whether you’re in a meeting, at home, or on the pickleball court, you’ve got to keep your cool. Once you start yelling or swinging a bat—or your metaphorical bat—you lose control. Sometimes the best move is to just walk away or take a breath. Let things simmer down. You don’t always have to win the battle in the moment, and honestly, it’s better if you don’t. Control the situation by staying calm.
And finally, Greene’s Law 29: Plan All the Way to the End. This is crucial. The dude in the road rage incident didn’t think ahead. He swung that bat, but he didn’t plan for what could come next. Same thing happens in life—if you’re not thinking a few steps ahead, you’re gonna get blindsided. You’ve got to anticipate what might happen and avoid making a move that’ll screw you over in the long run. Whether it’s in a work argument, a family dispute, or a heated sports match, you need to ask yourself, “How does this play out?”
So yeah, that road rage story? It’s intense. But it’s also a reminder of how we all handle conflict. We’ve got to be smarter, more strategic. Pause, avoid assumptions, lead with empathy, and stay in control. Don’t swing that metaphorical bat unless you know exactly what’s coming next. And hey, sometimes the best move is to just put the bat down altogether.